Visa desk

Visa Application Support

A calmer way for customers to start visa enquiries and for the Travelsoft team to manage every document, status and follow-up from the dashboard.

01

Document Review

We check passport, bank statement, employment, invitation, itinerary and supporting files before submission.

02

Application Guidance

Travelsoft helps customers understand visa type, appointment timing and embassy requirements.

03

Admin Tracking

Every enquiry lands in the dashboard where your team can assign owners, status and notes.

04

Follow-up Support

Customers get clear next steps while admins keep the whole request history in one place.

Built for operations

From first enquiry to approval note, nothing gets lost.

Customers submit destination, nationality, travel month and contact details. Admins can review the request, assign an owner, update the status and keep internal notes private.

  • Tourist, business, study, transit and family visit visa intake.
  • Priority tagging for urgent or document-review-only requests.
  • Resend notifications for customer receipts and admin alerts.