Privacy

Privacy Policy

At Travelsoft, we respect your privacy and are committed to protecting your personal data. This policy outlines how Travelsoft.com.ng collects, uses, and safeguards your information.

1. Information We Collect

We collect two types of information to provide you with a seamless travel booking experience:

Personal Information: Provided voluntarily by you when booking a service, creating an account, or contacting us. This includes your name, email address, phone number, billing details, and travel preferences.

Technical Data: Automatically collected when you visit our site, such as your IP address, browser type, device information, and browsing patterns via cookies (which you can disable in your browser settings).

2. How We Use Your Data

We use your information strictly to power your travel experiences. Specifically, we use it to:

  • Process bookings, verify secure payments, and deliver your travel itineraries.
  • Enhance and personalize your experience on our platform.
  • Provide swift customer support and respond to your inquiries.
  • Send transaction-related alerts and optional promotional offers (you can unsubscribe at any time).

3. Sharing and Protection

Your trust is vital to us. We handle your data under strict security protocols:

  • No Selling or Renting: We never sell, rent, or trade your personal information to third parties.
  • Trusted Partners: We only share necessary data with trusted travel suppliers (airlines, hotels, payment processors) required to fulfill your specific bookings.
  • Rock-Solid Security: All sensitive data exchanges are encrypted and protected using industry-standard SSL technology to prevent unauthorized access.

4. Your Rights and Acceptance

By using Travelsoft.com.ng, you accept the practices outlined in this policy. If you are a Nigerian resident, your data is handled in strict compliance with the Nigeria Data Protection Act (NDPA), giving you the right to access, correct, or request the deletion of your personal records at any time.

5. Updates to This Policy

We may update this policy periodically to reflect changes in our services or legal requirements. The "Effective Date" at the top will indicate when the latest modifications went live.